Stop Losing Plumbing Jobs to Missed Calls.
When your team can't answer, Plumber Dispatch responds automatically — captures the customer's information and alerts you so the opportunity doesn't disappear into voicemail.
You paid to make the phone ring. Don't waste it.
Every call your company generates costs money — Google Ads, Local Services Ads, truck wraps, referrals, SEO. When nobody answers, that investment walks out the door.
Most customers won't leave a voicemail. They'll call the next plumber on the list. Plumber Dispatch closes that gap automatically — no staff needed, no app to download.
62%
of callers hang up without leaving a voicemail
Industry estimate
< 60s
before a missed caller tries the next plumber
$300–$800
average value of a plumbing job
Six steps. Automatic from start to finish.
Customer calls your company
A potential customer finds your number — on Google, your truck, a referral — and calls.
Your team can't answer
You're on a job. The office is closed. Nobody picks up. Without Plumber Dispatch, this call is gone.
Plumber Dispatch responds
Within seconds, the customer receives an automatic text from your business — keeping them engaged instead of calling your competitor.
Customer provides their information
They describe the issue, share their address, rate urgency, and are encouraged to set up an appointment — all by text.
Your team receives the full briefing
You get an instant SMS with the customer's name, address, issue, urgency level, and availability — ready to follow up.
You follow up and win the job
You call back an informed, already-engaged customer. You have another opportunity to book the job that would have otherwise been lost.
Two calls the moment an emergency is detected.
When a caller reports a plumbing emergency, Plumber Dispatch immediately calls the customer back with voice safety instructions — what to do right now to minimize damage. At the same time, it starts calling your company's emergency contact chain until a live person answers.
Your company defines the emergency criteria, the safety scripts, and the contact order. Plumber Dispatch executes your protocol automatically — at any hour, without anyone having to intervene.
How triage works
- Customer calls reporting an emergency
- Emergency criteria matched against your rules
- Safety call placed to the customer immediately
- Contact chain calling begins simultaneously
- Chain continues until someone answers
- Contact receives full customer briefing
Example emergency indicators
- Active flooding or uncontrolled water
- Major water leak
- Sewer backup
- Water heater leak or failure
- No water (company-defined urgency)
- Other company-defined emergency situations
Your company defines which situations trigger the emergency protocol during onboarding.
How much are missed calls costing your company?
Enter your numbers below to estimate the revenue opportunity you may be missing each month. Results are estimates only.
Estimated missed calls / month
30
Potential jobs represented
12
Estimated revenue at risk
$5.4k
per month
Plumber Dispatch helps recover those opportunities — automatically responding to missed callers, capturing their information, and alerting your team.
See How Plumber Dispatch Can HelpThese are estimates based on the numbers you enter. Actual results will vary. Plumber Dispatch does not guarantee any specific revenue outcome.
Everything you need to capture every lead
Plumber Dispatch runs 24/7 in the background — qualifying leads, detecting emergencies, and keeping you informed without lifting a finger.
Missed-call text back
The moment a call goes unanswered, your customer gets an automatic SMS — so they stay engaged instead of calling your competitor.
AI-powered conversations
Pro+The AI holds a real back-and-forth with your customer — asking the right follow-up questions to fully qualify the lead before you ever pick up the phone.
Emergency detection
Pro+Burst pipes, flooding, sewer backups — the system flags true emergencies and alerts you immediately so you can prioritize the right jobs.
Lead qualification
Pro+Not every call is a good job. The system screens for location, job type, and urgency — so you spend time on leads worth chasing.
Owner & technician alerts
Every qualified lead triggers an instant SMS briefing to you and your team — name, address, issue, urgency, and availability. No app needed.
Appointment requests & follow-ups
Pro+The system collects preferred times and sends follow-up texts to leads who go quiet — keeping jobs from slipping through the cracks.
5s
Average response time to a missed caller
24/7
Coverage — nights, weekends, holidays
$0
Apps required for your customers
1 job
Can cover the monthly cost
Voicemail doesn't recover leads. It just records them leaving.
Most callers won't leave a message
When someone calls a plumber, they usually have a problem that needs solving now. If they hit voicemail, the most likely outcome is they hang up and call someone else.
Voicemail creates no urgency for the caller
A voicemail puts the burden back on the customer to wait. A text response keeps the conversation alive and gives them something to do immediately.
You can't qualify a voicemail
A voicemail tells you someone called. It doesn't tell you what they need, where they are, how urgent it is, or whether it's a job worth taking.
After-hours calls are the most vulnerable
Calls at 7 PM, on weekends, or during holidays are the ones most likely to go unanswered — and the ones most likely to be emergencies worth responding to.
Questions plumbing companies ask us
Tips to capture more plumbing jobs — in your inbox
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